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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12415)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

Good range of savings accounts.

5
Good range of savings accounts. Very friendly staff always willing to help & advise. Reviewed on: 28th March 2025
David J B's avatar
David J B

Darlington Building Society

4
The customer service team will go out of their way to help and guide you. They are very friendly and professional Reviewed on: 28th March 2025
Janice A's avatar
Janice A

My Experience

5
I discovered the products online and made an appointment in branch. The staff were friendly and knowledgeable and it was easy to open a savings account. Since opening the account they have keep me up to date with offers and other products available. I have since opened another savings account with them and I am very happy with their service. Reviewed on: 27th March 2025
Deborah R's avatar
Deborah R

In branch service review

5
Very friendly, very helpful, always have a smile, treat people with respect. Reviewed on: 27th March 2025

In branch service review

5
Punctual appointment. Very informative and helpful. Reviewed on: 27th March 2025

In branch service review

5
Would have liked a passbook and not keen on having to visit to reinvest - prefer to rollover like for like. Reviewed on: 27th March 2025

In branch service review

5
Lovely friendly staff. Easy to do what I want to on my visit. Reviewed on: 27th March 2025

In branch service review

5
Friendly, knowledgeable staff who are very helpful. Reviewed on: 27th March 2025

In branch service review

5
Very efficient and clear service. Reviewed on: 27th March 2025

In branch service review

5
I think the probate level should be increased from �30k as this has limited me to the amount I have put into my ISA. I would have put a higher amount into the account. Reviewed on: 27th March 2025

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