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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12415)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Lovely staff, very helpful and local for easy access. Reviewed on: 14th March 2025

In branch service review

5
Customer service - experienced person. Reviewed on: 13th March 2025

In branch service review

5
An app for DBS would be useful. Also, you should offer a lofetime ISA account. Reviewed on: 13th March 2025

In branch service review

5
Higher chairs in reception please as currently very low and not suitable for older people. Reviewed on: 13th March 2025

In branch service review

5
Advised on all saving options and informed of account details, cooling of period etc. Read T&Cs and provided a copy. Reviewed on: 13th March 2025

In branch service review

5
Very friendly advice, always helpful and welcoming. Reviewed on: 13th March 2025

In branch service review

5
Lovely friendly staff who are always polite and happy to help. Reviewed on: 13th March 2025

In branch service review

5
Always brilliant service from all staff. Reviewed on: 13th March 2025

In branch service review

5
Friendly efficient staff. Welcoming. Difficult for people who work full-time as branch not open on a Saturday morning. Reviewed on: 13th March 2025

In branch service review

5
Always a pleasant experience with staff who are always helpful and make you feel welcome and valued. Reviewed on: 13th March 2025

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