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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12415)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
I am happy with how things are and with customer service. Reviewed on: 6th March 2025

In branch service review

5
Long time members, bigger premises, more seating would help. Reviewed on: 6th March 2025

In branch service review

5
Easy access with being in town. Like the new facility. Staff very friendly. Reviewed on: 6th March 2025

In branch service review

5
Excellent help regarding account but would prefer a passbook rather than a certificate for the FRISA. A tick box sheet to indicate preference for new account arrangements would be much simpler than multiple forms to complete. Reviewed on: 6th March 2025

In branch service review

4
Bring back passbooks, plus rollover accounts. Reviewed on: 6th March 2025

In branch service review

5
Very helpful and informative consultation. Courtesy call/reminder day before. Reviewed on: 6th March 2025

In branch service review

5
I have been with DBS for quite a while now. I have always found the staff pleasant and eager to please. Reviewed on: 6th March 2025

In branch service review

5
Everything explained and easy to understand. Reviewed on: 6th March 2025

In branch service review

5
Greeted warmly by all staff. Kathleen was excellent in her explaining of options and I am very satisfied with my new savings arrangements. Reviewed on: 6th March 2025

Good range of saving products to choose from.

5
Good range of saving products to choose from. Reviewed on: 6th March 2025
Terence F's avatar
Terence F

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