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Darlington Building Society: Savings reviews

4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12416)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Excellent service - friendly and helpful staff. Reviewed on: 28th February 2025

In branch service review

5
All staff have always been friendly. Reviewed on: 28th February 2025

In branch service review

5
Friendly staff, always helpful. Good to have a branch you can visit. Reviewed on: 28th February 2025

In branch service review

5
Very informative and explained well. Natalie was friendly and helpful. Reviewed on: 28th February 2025

In branch service review

5
Quick and efficient service, thoroughly satisfied. Reviewed on: 28th February 2025

In branch service review

5
Staff are very professional and friendly. Reviewed on: 27th February 2025

In branch service review

5
Karen was very helpful and professional. Reviewed on: 27th February 2025

In branch service review

5
Local, can talk to a person. For bond, if people would still prefer passbook you could produce one with one page instead of five. Reviewed on: 27th February 2025

In branch service review

5
Good friendly service, very efficient. Reviewed on: 27th February 2025

In branch service review

5
Appointment efficient and timely. Reviewed on: 27th February 2025

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