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Darlington Building Society: Savings reviews

4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12416)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Very good with plenty of information. Local. Reviewed on: 21st February 2025

In branch service review

5
Very convenient. I like having no online access to my account so I can't be tempted to use my savings (by choice). Reviewed on: 21st February 2025

In branch service review

5
Very easy to get an appointment. Reviewed on: 21st February 2025

In branch service review

5
Very friendly and professional advice. Reviewed on: 21st February 2025

In branch service review

5
Very good. Counter staff very helpful and pleasant. Reviewed on: 21st February 2025

In branch service review

5
I like the personal touch as don't do computers - the person dealing with me was very helpful and courteous. Reviewed on: 21st February 2025

In branch service review

5
We like the Darlington Building Society because the staff are very helpful and always very friendly, it's a pleasure to call in - nothing is a problem to them. Reviewed on: 21st February 2025

In branch service review

5
I obviously look at the interest rates which are competitive and the staff are friendly and helpful which works for a pleasant banking experience. Reviewed on: 21st February 2025

In branch service review

5
Met my savings needs with the exact account type I needed to open that others elsewhere could not get me. Reviewed on: 20th February 2025

In branch service review

5
Always exceptional service from very friendly and knowledgeable staff. Reviewed on: 20th February 2025

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