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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,405 reviews, last reviewed 2nd Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service. Great customer service, clear understandable information regarding my savings and best interest rates explained. Reviewed on: 2nd March 2026
Linda K's avatar
Linda K

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12405)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Appointment was easy to organise; Sophie was excellent at explaining the options available. Reviewed on: 8th December 2025

In branch service review

5
Very friendly and knowledgeable. Reviewed on: 8th December 2025

In branch service review

5
Staff friendly and helpful, local branch, good opening times. Reviewed on: 8th December 2025

In branch service review

5
Staff always helpful and understanding. Reviewed on: 8th December 2025

In branch service review

5
Very good, friendly quick and easy to do transactions. Reviewed on: 6th December 2025

In branch service review

5
Very professional and friendly service. Thank you. Reviewed on: 5th December 2025

In branch service review

5
It was a straightforward process. Very nice staff who dealt with all my questions. Reviewed on: 5th December 2025

In branch service review

5
Caring! And explain things very well. Reviewed on: 5th December 2025

In branch service review

5
Very helpful staff handled my transactions efficiently, easily explained all the terms of the account. Reviewed on: 5th December 2025

In branch service review

5
Very friendly and helpful, explained all the needs and information received. Reviewed on: 5th December 2025

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