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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12416)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Nicola was great and answered any questions I had :) Great service. Reviewed on: 10th February 2025

In branch service review

5
Nicola did a great job and was very helpful. Lovely customer service. Reviewed on: 10th February 2025

In branch service review

5
Local branch is convenient for me. Reviewed on: 10th February 2025

In branch service review

5
Fab customer services from start to finish. Reviewed on: 10th February 2025

In branch service review

5
Very helpful on phone making appointment. Also Suzanne in offer very helpful and knowledgeable. Reviewed on: 10th February 2025

In branch service review

5
Everything fine - good location for me. Reviewed on: 10th February 2025

In branch service review

5
Good service, but tried visiting branch after 2.30 yesterday and it was closed. Reviewed on: 10th February 2025

In branch service review

5
Very helpful and knowledgeable. Processed the ISA transfer very effectively. Good personal customer service. Reviewed on: 10th February 2025

In branch service review

5
We enjoy DBS for how convenient and helpful they all are. Everything explained clearly. Reviewed on: 10th February 2025

In branch service review

5
Nothing I would change, I am happy with the service I received. Reviewed on: 10th February 2025

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