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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,405 reviews, last reviewed 2nd Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service. Great customer service, clear understandable information regarding my savings and best interest rates explained. Reviewed on: 2nd March 2026
Linda K's avatar
Linda K

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12405)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Excellent knowledge and great customer service. Reviewed on: 5th December 2025

In branch service review

5
Primarily I like the face that there are local branches and also because staff are knowledgeable and friendly. Reviewed on: 5th December 2025

In branch service review

5
Friendly advisor who explained things in an easy and understandable manner. Reviewed on: 5th December 2025

In branch service review

5
Very courteous, Friendly staff - Informative. Reviewed on: 5th December 2025

In branch service review

5
Our service advisor was great, polite and helpful easy to deal with. Lovely guy. Reviewed on: 5th December 2025

In branch service review

5
The branch is very friendly and welcoming. Louise is brilliant and I felt a sense of relief when I knew it was her I'd be seeing. She is so helpful and patient, nothing is a problem for her. Reviewed on: 5th December 2025

In branch service review

5
There are always friendly and have a smile for you!. Reviewed on: 5th December 2025

In branch service review

4
No problems but seems a bit old fashioned. Reviewed on: 5th December 2025

In branch service review

5
Very helpful, lovely staff. Explaining everything clearly. Reviewed on: 5th December 2025

In branch service review

5
Very helpful and knowledgeable staff, thank you. Reviewed on: 5th December 2025

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