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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,418 reviews, last reviewed 23rd Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great regular saver! Great regular saver! £250 is a good amount to get into it a month. The website is easy to use. The rates aren’t quite as high as others but still real... Read more Reviewed on: 23rd March 2026
Jo B's avatar
Jo B

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12418)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Very helpful and easy to understand. Reviewed on: 2nd December 2024

In branch service review

5
Knowledgeable and friendly service - Louise sorted all our requests perfectly. Great customer service. Reviewed on: 2nd December 2024

In branch service review

5
Louise, as always, was really friendly and efficient, explained everything and made the process easy. Excellent customer service. Reviewed on: 2nd December 2024

In branch service review

5
I use Darlington because they are a mutual, so stay that way! You could re-open the Hartlepool branch. I like that there are no screens/security. Reviewed on: 2nd December 2024

In branch service review

5
Extremely helpful and made everything straightforward, no hard sell. Great!. Reviewed on: 2nd December 2024

In branch service review

5
Meghan recognised I was dissatisfied and offered to raise a complaint. I found her very polite and calm. She also recognised exceptional circumstances and spoe to the manager to resolve the issues. Great customer service. Reviewed on: 2nd December 2024

In branch service review

5
Very helpful and sorted our our online banking and savings. Polite and friendly. Reviewed on: 2nd December 2024

In branch service review

5
Val was very helpful in the Stockton branch today. Reviewed on: 2nd December 2024

In branch service review

5
Very good experience, staff are always very helpful and willing to help. Reviewed on: 2nd December 2024

In branch service review

5
Quick, infomative, pleasant staff. Reviewed on: 2nd December 2024

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