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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,422 reviews, last reviewed 27th Mar 2026
61% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to use website, and efficient helpful person wh... Easy to use website, and efficient helpful person who dealt with an enquiry I made over the phone Reviewed on: 27th March 2026
tony york's avatar
tony york

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12422)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Helpful staff who told us all we needed to know. Reviewed on: 28th October 2024

In branch service review

5
Helpful, friendly staff who explained everything needed in easily understood language. Reviewed on: 28th October 2024

In branch service review

5
Very cooperative and helpful staff. Excellent service. Reviewed on: 28th October 2024

In branch service review

5
Friendly staff. Good explanation and relaxed atmosphere. No improvements needed. Reviewed on: 28th October 2024

In branch service review

5
Printers not working, but Mai was really helpful and knowledgeable. No plastic wallets supplied - paper books get damaged. Reviewed on: 28th October 2024

In branch service review

5
Mai was both efficient and friendly and was clear with their explanations of the products available. Reviewed on: 28th October 2024

In branch service review

4
I like that it is local. But it is not easy to open an account online, I didn't receive notification of my account maturing and for the ISA transfer you are treated like it is coming from another establishment and not DBS to DBS. Reviewed on: 28th October 2024

In branch service review

5
Excellent information with everything explained. Reviewed on: 28th October 2024

In branch service review

5
Excellent customer service - friendly, knowledgeable and efficient. Reviewed on: 28th October 2024

In branch service review

5
Lovely, friendly young lady, and very efficient. Reviewed on: 28th October 2024

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