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Darlington Building Society: Savings reviews

4.91
Based on 12,428 reviews, last reviewed 27th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

5 star customer service Friendly easy to talk too local, competitive rates Reviewed on: 27th March 2026
Kenneth's avatar
Kenneth

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12428)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Location is good, with very friendly staff. Reviewed on: 28th October 2024

In branch service review

5
Good experience - would be good if there were card accounts. Reviewed on: 28th October 2024

In branch service review

5
Everything is great but you need better interest rates. Reviewed on: 28th October 2024

In branch service review

5
Very good. Need better interest rates. Reviewed on: 28th October 2024

In branch service review

5
Local building society. Easy to obtain an appointment. Prefer to attend a local branch. Staff member was very knowledgeable. Reviewed on: 28th October 2024

In branch service review

5
Very pleasant staff who dealt with my need efficiently. It's always a pleasure to visit the office. Reviewed on: 26th October 2024

In branch service review

5
One-to-one service by a pleasant member of staff. Reviewed on: 25th October 2024

In branch service review

5
Rang up to make an appointment and was given one within a couple of days. Good rate of interest. Polite staff. Reviewed on: 25th October 2024

In branch service review

5
Great friendly staff, explained everything brilliantly. Reviewed on: 25th October 2024

In branch service review

5
Welcoming staff. Everything was clearly explained. Efficient service, and great office!. Reviewed on: 25th October 2024

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