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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,429 reviews, last reviewed 28th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Member for less than a year... Limited as I have been a member for less than a year but more than happy so far. Reviewed on: 28th March 2026
LIZ's avatar
LIZ

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12429)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
All staff are always so kind and very knowledgeable. Nice experience every time I visit the branch. Reviewed on: 21st October 2024

In branch service review

5
Personal service - excellent - pleased with all explanations of transfer. Reviewed on: 21st October 2024

In branch service review

5
Very friendly and helpful staff. Good to see people face-to-face. Reviewed on: 21st October 2024

In branch service review

5
Friendly, helpful service - all questions answered with no trouble at all. Reviewed on: 21st October 2024

In branch service review

5
I like being able to speak to a human being. Reviewed on: 21st October 2024

Technical help outstanding ...

5
After experiencing technical difficulties trying to withdraw money from one of my accounts. I spoke to Vicki who could resolve the problem so far but I was still unable to withdraw from my account. I sent a message for the withdrawal to be made in house. I then received a follow up phone call from Simon who was very helpful, polite, knowledgeable and patient. He resolved the issue enabling me to make the withdrawal. Excellent service. Thank you. Reviewed on: 21st October 2024
PW's avatar
PW

In branch service review

5
Sandra was helpful, informative and gave excellent service. Reviewed on: 19th October 2024

In branch service review

5
Nice, friendly and polite staff. Reviewed on: 18th October 2024

In branch service review

5
Staff are always helpful and friendly. Reviewed on: 18th October 2024

In branch service review

5
I did want to transfer money but as all the printers were down I couldn't do this. Reviewed on: 18th October 2024

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