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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,429 reviews, last reviewed 28th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Member for less than a year... Limited as I have been a member for less than a year but more than happy so far. Reviewed on: 28th March 2026
LIZ's avatar
LIZ

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12429)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Very friendly staff and very efficient. A pleasant experience. Reviewed on: 15th October 2024

In branch service review

5
Sandra was exceptionally helpful, with full explanations regarding my ISA application. Further, everyone was helpful over the LPOA paperwork. Reviewed on: 15th October 2024

In branch service review

5
Friendly service. You could possibly benefit from a few more staff in branch to save waiting times for customers. Reviewed on: 15th October 2024

In branch service review

5
Val was very helpful and friendly - a credit to your Society. Reviewed on: 15th October 2024

In branch service review

5
Very easy and clear explanations. Reviewed on: 15th October 2024

In branch service review

5
Very friendly, knowledgeable and helpful staff. Service unavailable online but sorted in branch. Reviewed on: 15th October 2024

Very patient very professional excellent experience

5
Very patient very professional excellent experience Reviewed on: 15th October 2024
Wheatley's avatar
Wheatley

Patient & supportive in setting up app on mobile

5
Patient & supportive in setting up app on mobile Reviewed on: 15th October 2024
Shahnaz Moghal's avatar
Shahnaz Moghal

In branch service review

5
Good savings rates. Hospitable staff - good coffee and Sue was very efficient. Reviewed on: 14th October 2024

In branch service review

5
All of my queries were completely and satisfactorily dealt with in a very pleasant way within one hour. Excellent service, no complaints. Reviewed on: 14th October 2024

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