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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,437 reviews, last reviewed 28th Mar 2026
58% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
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Latest highest rating:

5

Smooth, slick, professional sums up Darlington Build... Smooth, slick, professional sums up Darlington Building Society. Great products, well delivered. Well done. Reviewed on: 28th March 2026
Andy B's avatar
Andy B

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12437)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Very helpful and efficient service. Reviewed on: 10th October 2024

In branch service review

5
Still personal service with human beings and branches that are accessible. Friendly and knowledgeable staff. You arepresentative, Natalie, has today provided us with excellent service whilst opening accounts, she was an outstanding representative of the organisation. Reviewed on: 9th October 2024

In branch service review

5
It would help me with my tax self-assessment if you could inform me of the interest earned on my accounts at the end of the tax year as other building societies do. Reviewed on: 9th October 2024

In branch service review

5
Excellent product information. Very friendly, professional member of staff. Courteous - so good. Meghan was a pleasure to deal with. Reviewed on: 8th October 2024

In branch service review

5
Lovely branch and friendly staff. Reviewed on: 8th October 2024

In branch service review

5
It was a very professional experience. Reviewed on: 8th October 2024

In branch service review

5
Helpful staff, very friendly, explained everything I needed to know. Reviewed on: 8th October 2024

In branch service review

5
Barnard Castle branch should open on Saturdays. DBS is good in comparison with other building societies, but they could bring back a branch in Cockerton. Reviewed on: 8th October 2024

In branch service review

5
I had to make a specific appointment to open account as came previously and unable to do so without an appointment. There was no mention on the website that an appointment was necessary. Reviewed on: 8th October 2024

Excellent customer service from Simon McCabe

5
Simon was incredibly helpful assisting me setting up an online login as I have been struggling to find time to come into branch and he was very patient with me and also my 8 month old baby who was shrieking for fun in the background! Reviewed on: 7th October 2024
T Brown's avatar
T Brown

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