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Darlington Building Society: Savings reviews

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4.91
Based on 12,442 reviews, last reviewed 29th Mar 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Great website and portal I bank online and their website is easy to navigate to get to where I want to and find the information I need. Reviewed on: 29th March 2026
Chris W's avatar
Chris W

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12442)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Lovely customer service skills today by Julie. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Well impressed, very straightforward. Pleased you are still a traditional branch based building society - the funds we transferred to you today are from a branch that has unilaterally decided it will only take business online - something we cannot do. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
It is important for me to be able to visit an office, also to speak to a human (on the phone) as I do not use online or mobile facilities. Keep the branches open please!. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
It is convenient for me, the staff were helpful and polite and all was efficiently carried out. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Precise and understandable advice. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
You answer the phone quickly; you have branches open and don't force internet banking. The staff are pleasant, especially Emily in the Northallerton branch. Reviewed on: 18th September 2024
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Verified Member

In branch service review

5
Welcome, friendly service. Good Atmosphere. Megan was informative. Reviewed on: 17th September 2024
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Verified Member

In branch service review

5
Local branch, face-to-face, this I like. Reviewed on: 17th September 2024
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Verified Member

In branch service review

5
Friendly staff who are very good at explaining their services. Reviewed on: 17th September 2024
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Verified Member

In branch service review

5
I like having a local branch and the convenience of having a passbook!. Reviewed on: 17th September 2024
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Verified Member

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