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Darlington Building Society: Savings reviews

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4.91
Based on 12,442 reviews, last reviewed 29th Mar 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Great website and portal I bank online and their website is easy to navigate to get to where I want to and find the information I need. Reviewed on: 29th March 2026
Chris W's avatar
Chris W

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12442)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Setting up my children's accounts was an easy and pleasant process. Reviewed on: 14th September 2024
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Verified Member

In branch service review

5
Meghan explained the information clearly to my satisfaction. Reviewed on: 14th September 2024
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Verified Member

In branch service review

5
I love the locality of the branch and their fabulous customer service. Reviewed on: 13th September 2024
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Verified Member

In branch service review

5
Friendly, nothing is too much trouble. Staff always polite. Reviewed on: 13th September 2024
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Verified Member

In branch service review

5
Very easy, lovely staff, they helped with all my needs. Reviewed on: 13th September 2024
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Verified Member

In branch service review

5
My advisor, Charlotte, was friendly, very knowledgeable and very efficient. Reviewed on: 12th September 2024
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Verified Member

In branch service review

5
Informative and friendly members of staff, always. Reviewed on: 12th September 2024
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Verified Member

In branch service review

5
Professional, efficient and friendly. Reviewed on: 12th September 2024
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Verified Member

In branch service review

5
Friendly staff, informative and helpful. Reviewed on: 12th September 2024
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Verified Member

In branch service review

5
I would highly recommend Darlington Building Society, always very pleasant and helpful. Been with the Society for a great number of years and nothing is too much trouble, the staff are lovely. Reviewed on: 11th September 2024
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