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Darlington Building Society: Savings reviews

4.91
Based on 12,443 reviews, last reviewed 30th Mar 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Opened an account last year then an ISA this year. Opened an account last year then an ISA this year. They were very helpful. Website was funny when trying to open ISA but a very quick phone call sorte... Read more Reviewed on: 30th March 2026
Karen T's avatar
Karen T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12443)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Easy to book appointment and they are super friendly :). Reviewed on: 5th September 2024

In branch service review

5
Everything was easily sorted out with the transfer of my ISAs. Reviewed on: 5th September 2024

In branch service review

5
Friendly, efficient service. Staff very helpful. Nothing is too much trouble. Reviewed on: 5th September 2024

In branch service review

5
Staff are friendly and knowledgeable. Reviewed on: 4th September 2024

In branch service review

5
Very good experience. Helpful and pleasant advisor. Reviewed on: 4th September 2024

In branch service review

5
In my time using the building society it has been a good experience. Reviewed on: 4th September 2024

In branch service review

5
Open 6 days per week. Very informative and friendly. Reviewed on: 4th September 2024

In branch service review

5
A very smooth experience with such friendly staff, thank you Dylan for all of your help and kindness. Reviewed on: 4th September 2024

In branch service review

4
When one has an appointment coffee would be nice. Overall, nothing to add. Reviewed on: 4th September 2024

In branch service review

5
Been able to see and talk to Dylan who gave me a very good experience. Reviewed on: 4th September 2024

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