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Darlington Building Society: Savings reviews

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4.90
Based on 12,445 reviews, last reviewed 30th Mar 2026
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
See only 1 star reviews
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Latest highest rating:

5

Cash ISA I opened a Fixed Rate Cash ISA which was easy to do and had a very competitive Interest rate. Reviewed on: 30th March 2026
C T's avatar
C T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12445)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Face-to-face service with a branch on the high street. Reviewed on: 30th August 2024
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In branch service review

5
Friendly, helpful, polite, and knowledgeable. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Informative, helpful, caring staff. Reviewed on: 30th August 2024
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Verified Member

In branch service review

4
Tranferring ISA and bond at your end to bond and ISA seems to involve a lot of time, could this be simplified?. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Very efficient, but interest rates could be better. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Interest rates could be more competitive. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Lovely lady, very pleasant and knowledgeable. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Great customer service. Excellent in all areas. Reviewed on: 30th August 2024
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In branch service review

5
Excellent, though my visit to branch could have been avoided if I had not been supplied, by post, conflicting information. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
I like it because the staff are so friendly and helpful. Reviewed on: 30th August 2024
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