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Darlington Building Society: Savings reviews

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4.90
Based on 12,445 reviews, last reviewed 30th Mar 2026
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Cash ISA I opened a Fixed Rate Cash ISA which was easy to do and had a very competitive Interest rate. Reviewed on: 30th March 2026
C T's avatar
C T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12445)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
On high street, local, so easy to speak to a member of staff and it's convenient. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Staff always friendly and helpful. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Very good, everything explained very clearly. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Excellent, friendly and efficient staff. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Friendly staff, made me feel very welcome and answered all my queries that I had. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Megan explained all accounts available and was very informative and professional in the process. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
The lady that was doing my transfer to this branch was lovely and the staff at the front desk are lovely too. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Nothing to be improved. Happy with the experience. Reviewed on: 30th August 2024
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Verified Member

In branch service review

4
Recent bond mature notification letter arrived, no option on letter of my intention to reinvest in another bond. Resulted in me going to local branch to make and appointment to reinvest in another bond. Reviewed on: 30th August 2024
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Verified Member

In branch service review

4
It would be an improvement if bonds could be opened by phone. Reviewed on: 30th August 2024
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