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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,407 reviews, last reviewed 3rd Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent regional Building Society. Everything is transparent. I can servive my accounts easily on line. Any problems I can visit a very near by branch. Reviewed on: 3rd March 2026
Rose's avatar
Rose

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12407)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Always good service and efficient. Reviewed on: 10th November 2025

In branch service review

5
Local friendly staff. Competitive products. Reviewed on: 10th November 2025

In branch service review

5
I found the staff helpful and pleasant. Reviewed on: 10th November 2025

In branch service review

5
Dealt with promptly and satisfaction. Thank you. Reviewed on: 10th November 2025

In branch service review

5
Lovely customer service, always friendly. Reviewed on: 10th November 2025

Excellent prompt and helpful service

5
Simon was excellent in explaining how to find something on your Darlingtononline website, which was easy to miss at the start. Firstly he was prompt in calling me after I posted a question on the secure messaging service, then stayed on the line and talked me through how to achieve what I needed to do. Reviewed on: 10th November 2025
WMT's avatar
WMT

In branch service review

5
Service was very good, friendly kept informed but at ease, would recommended to everyone. Reviewed on: 8th November 2025

Great experience with the Bishop Auckland branch as...

5
Great experience with the Bishop Auckland branch as usual, can’t fault the girls in the branch at all. Reviewed on: 8th November 2025

Savibgs advice. Excellent professional friendly

5
Excellent professional friendly relevant Reviewed on: 8th November 2025

In branch service review

5
Friendly and informative staff who dealt with my Quary and setting up accounts most efficiently. Reviewed on: 7th November 2025

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