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Darlington Building Society: Savings reviews

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4.90
Based on 12,446 reviews, last reviewed 31st Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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7%
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Latest highest rating:

5

DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, STAFF, LOCATION AND SAVINGS ALL SUPER. THANKYOU! Reviewed on: 31st March 2026
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DB

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12638)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Kathleen was very helpful explaining everything, she was very patient and lovely. Reviewed on: 3rd September 2024
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Verified Member

In branch service review

5
Jaz was very helpful, knowledgeable and efficient - no improvement necessary. Reviewed on: 3rd September 2024
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Verified Member

In branch service review

5
Came into the branch to re-invest a maturing bond. All went very smoothly, branch member was very helpful and friendly which made the experience very, very easy. Reviewed on: 2nd September 2024
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Verified Member

In branch service review

5
So nice to actually talk to a person, makes a nice change rather than doing it on the phone. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
All options were explained clearly. Quick and easy to open accounts, competitive interest rates and all done in a friendly manner. It's useful having a local branch. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Easily accessible branches. Ethical policies and practices. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Straightforward, helpful and friendly. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
We were looked after very well by Joanne. She explained every possible savings account that we could have. Lovely lady, thank you. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Nicky was wondeful with their service. I would have liked a passbook with my fixed rate product. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
I would have preferred to get a passbook with my account. Reviewed on: 31st August 2024
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Verified Member

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