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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 10,879 reviews, last reviewed 12th Jun 2025
6% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service at it's best! Unable to open account successfully, I phoned for help. Operator emailed colleague, who phoned me in under 3-4 mins. I was very patiently taken throug... Read more Reviewed on: 12th June 2025
Christine Cambridge's avatar
Christine Cambridge

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
Visit provider site Read all reviews See your review

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10879)

Review of the Darlington Building Society, Savings:

Laurens customer service

5
I was greeted by a very smiley assistant named Lauren. She was amazing help and knew exactly what to do and had a great understanding of what i needed. This was in the Barnard Castle branch Reviewed on: 16th April 2025
Matt G's avatar
Matt G

In branch service review

5
Helpful, thorough service. All seems smooth and staff knows what they are doing. All questions answered. Reviewed on: 30th May 2025

In branch service review

5
Excellent service, makes us feel we are doing the right thing, Nice cuppa. Reviewed on: 30th May 2025

In branch service review

5
ISA transfer was made easy and understood everything. Reviewed on: 30th May 2025

In branch service review

5
Only improvement provided a current account everything else works wonderful. Reviewed on: 30th May 2025

In branch service review

5
Everything was explained clearly process was straight forward. Reviewed on: 30th May 2025

In branch service review

5
Friendly professional and listened to what we require. Very reassuring and caring. Please keep in person face to face. Reviewed on: 30th May 2025

In branch service review

5
Very pleasant staff knowledgeable and helpful. Reviewed on: 30th May 2025

In branch service review

5
TJ has been very helpful explaining all the account to me and patient as had to feed baby when I arrived. Service has been exactly as I'd expect. Reviewed on: 30th May 2025

In branch service review

5
Very friendly and helpful staff. Reviewed on: 29th May 2025

In branch service review

5
Everything straightforward and pleasant staff. Reviewed on: 29th May 2025

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