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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,407 reviews, last reviewed 3rd Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent regional Building Society. Everything is transparent. I can servive my accounts easily on line. Any problems I can visit a very near by branch. Reviewed on: 3rd March 2026
Rose's avatar
Rose

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12407)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Very straight and explained well. Reviewed on: 7th November 2025

In branch service review

5
Excellent customer service. Efficient, friendly and helpful personal attention. Reviewed on: 7th November 2025

In branch service review

5
Lovel the customer service. Excellent staff. Reviewed on: 7th November 2025

In branch service review

5
Always polite and helpful when we visit the branch. Reviewed on: 7th November 2025

In branch service review

5
Always happy to help if needed, always update me on my interest. Reviewed on: 7th November 2025

In branch service review

5
Very friendly staff and very helpful. Reviewed on: 7th November 2025

In branch service review

5
Very good customer care and service by all staff. Reviewed on: 7th November 2025

In branch service review

5
Excellent supportive service from Louise. Gave me good option to consider. Reviewed on: 7th November 2025

In branch service review

5
Staff are very kind, approachable, respectful. Staff very knowledgeable and especially considerate. Reviewed on: 7th November 2025

In branch service review

5
Like that it has a branch in Stockton and I can go in and talk to a person. Reviewed on: 7th November 2025

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