Smart Money People Logo

Darlington Building Society: Savings reviews

4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12457)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
I appreciate the effort put in by Ann and her help. Reviewed on: 30th March 2024

In branch service review

5
Very good with money and also very nice and pleasant. Reviewed on: 30th March 2024

In branch service review

5
Can't think of anything to improve, always receive a good service. Reviewed on: 30th March 2024

In branch service review

5
Staff are always polite and helpful. Reviewed on: 30th March 2024

In branch service review

5
Always helpful and efficient. Very good service. Reviewed on: 30th March 2024

In branch service review

5
The young lady was very helpful and explained all the accounts to me. Reviewed on: 30th March 2024

In branch service review

5
Moved ISA to a higher rate for the new tax year. Reviewed on: 30th March 2024

In branch service review

5
All staff extremely pleasant and helpful. Megan explained all options in a pleasant and professional manner. Reviewed on: 30th March 2024

In branch service review

5
Quick and easy to use, and friendly service. Reviewed on: 30th March 2024

In branch service review

5
Nothing can be improved, brilliant staff and polite. Reviewed on: 30th March 2024

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products