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Darlington Building Society: Savings reviews

4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
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Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Easy to access and interest rate good for 2 yr...

5
Easy to access and interest rate good for 2 yr Reviewed on: 16th April 2025

In branch service review

5
Quick efficient service. All fully explained by personable staff. Reviewed on: 22nd October 2025

In branch service review

5
Quick service today - helpful, friendly staff. Clean warm reception area. Reviewed on: 22nd October 2025

In branch service review

5
Staff are very helpful, professional and pleasant. Reviewed on: 22nd October 2025

In branch service review

5
I always find the staff very friendly and treat me with respect. Reviewed on: 22nd October 2025

In branch service review

5
Excellent customer service; I appreciate the staff. Reviewed on: 22nd October 2025

In branch service review

5
You should be able to have what you need, i.e. a higher daily limit �800. Reviewed on: 22nd October 2025

In branch service review

4
Computers always on go slow or down. Reviewed on: 22nd October 2025

IT glitch resolved

5
Experienced an IT glitch which took a week for Darlington to resolve but I was kept informed and they honoured the interest rate I'd originally applied for. Excellent customer service from Jonathan, Maureen and others, I will keep an eye out for other competitive rate investment products from you. Well done and thank you. Reviewed on: 21st October 2025

Clare was fantastic and helped immensely.

5
Clare was fantastic and helped immensely. Reviewed on: 21st October 2025

In branch service review

5
Easy, friendly and excellent customer service. Thanks. Reviewed on: 21st October 2025