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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Very helpful and informative friendly. Reviewed on: 26th September 2025

In branch service review

5
Friendly attitude and attention to detail. Reviewed on: 26th September 2025

In branch service review

5
Friendly cheerful and explained everything so I could easily understand. Reviewed on: 26th September 2025

In branch service review

5
Satisfactory, Jess very helpful and pleasant. Reviewed on: 26th September 2025

In branch service review

4
Why does it take ages to transfer from an existing ISA where interest could be lost. It should be done immediately. Reviewed on: 26th September 2025

In branch service review

5
Professional and very friendly staff and very helpful too. A pleasure to attend the appointment. Reviewed on: 26th September 2025

In branch service review

5
Being able to have a 1 to 1 appointment, especially to be able to open an account as the elderly do not often have access or the ability to do online banking or own a smart phone. This is the reason why we are changing to DBS. Reviewed on: 26th September 2025

In branch service review

5
Nice to talk to someone face to face, pretty straight forward good information. Reviewed on: 26th September 2025

In branch service review

5
Appointment was thorough, staff helpful and polite. Reviewed on: 26th September 2025

In branch service review

5
Advisor was very helpful and efficient. Reviewed on: 26th September 2025

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