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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Very friendly, professional and polite. Reviewed on: 30th August 2025

In branch service review

5
Informative, polite and friendly. Well presented. Reviewed on: 30th August 2025

In branch service review

5
Tom, as previously, very helpful and dealt with a my account exactly as I requested Tom is a real asset to Darlington BS. Reviewed on: 30th August 2025

In branch service review

5
Excellent customer service, very pleasant and informative. Reviewed on: 30th August 2025

In branch service review

5
Only gave a 9 as had to make an appointment and come back, otherwise fantastic friendly service. Reviewed on: 30th August 2025

In branch service review

5
Staff very frinedly, Louise, very helpful during my appointment. Like being able to go into brance. Reviewed on: 30th August 2025

In branch service review

5
Dylan was very helpful and informative regarding the products we were considering. Reviewed on: 30th August 2025

In branch service review

5
Personal service, friendly and I like face to face, personal advice and supportive. Staff are helpful and knowledgeable about the products available. Reviewed on: 30th August 2025

In branch service review

5
A branch in Thornaby would be ideal. Reviewed on: 30th August 2025

In branch service review

5
Very good appointment on time, coffe appricated. Thanks. Reviewed on: 30th August 2025

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