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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,241 reviews, last reviewed 19th Jan 2026
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very friendly, knowledgeable staff. Very friendly, knowledgeable staff. Patient and polite. Stores are clean and tidy. Plenty of choice of products with competitive interest rates. Overa... Read more Reviewed on: 19th January 2026
Foxylady's avatar
Foxylady

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12241)

Review of the Darlington Building Society, Savings:

Local branches

5
Great to have local branches and helpful,friendly knowledgeable staff Reviewed on: 16th April 2025
Valerie English's avatar
Valerie English

In branch service review

5
Jess explained everything well in a private room, more privacy than the reception/counter area would improve customer service in that area so others cant hear your business. Reviewed on: 9th December 2025

In branch service review

5
Jess was helpful, efficient and long suffering :). Everything explained and completed. Reviewed on: 9th December 2025

In branch service review

5
Jessica has been excellent and explained everything to me. We have done everything I wanted, very pleased she is a credit to you. Reviewed on: 9th December 2025

Opened an account in Barnard Castle branch.

5
Opened an account in Barnard Castle branch. Very friendly and helpful staff Reviewed on: 9th December 2025

In branch service review

4
Always friendly and very helpful. Reviewed on: 8th December 2025

In branch service review

5
Very straight forward, no problems at all. Reviewed on: 8th December 2025

In branch service review

5
Appointment was easy to organise; Sophie was excellent at explaining the options available. Reviewed on: 8th December 2025

In branch service review

5
Very friendly and knowledgeable. Reviewed on: 8th December 2025

In branch service review

5
Staff friendly and helpful, local branch, good opening times. Reviewed on: 8th December 2025

In branch service review

5
Staff always helpful and understanding. Reviewed on: 8th December 2025

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