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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Local, which is great. Opening hours could be improved. When phoning in, I can't always get through though. Reviewed on: 28th August 2025

In branch service review

5
Good to use personal service rather than online, as easier to answer queries. Everything explained fully for the implications of closing the account, very efficient service. Reviewed on: 28th August 2025

In branch service review

5
Always efficient, friendly and reassuring. Regular news and updates. Reviewed on: 28th August 2025

In branch service review

5
Not happy with no book with ISA. I like the help from your staff. Reviewed on: 27th August 2025

In branch service review

5
Great explained clearly to my elderly parents products explained, time to make informed decissions. Reviewed on: 27th August 2025

In branch service review

5
Personal touch and friendlyness of staff. Reviewed on: 27th August 2025

In branch service review

5
Nicola did a sterling job, I only do business with branches of banks and building Society. Reviewed on: 27th August 2025

In branch service review

5
Friendly, fair service. Local brach well trained staff. Reviewed on: 27th August 2025

Amazing service from Simon mcCabe thank you for all...

5
Amazing service from Simon mcCabe thank you for all your help Reviewed on: 27th August 2025
Sarah M's avatar
Sarah M

In branch service review

5
Very helpful, no fuss, very informative, very happy with service. Reviewed on: 26th August 2025

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