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Darlington Building Society: Mortgages reviews

4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
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Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (942)

I can not fault the service, all questions are satis actorily answrsed which is why i am so pleased.

5
Happy to stay with Darlington. All staff had been very pleasant and as an Society my experience was all positive. Thank you Reviewed on: 27th September 2023

Darlington Building Society Branch Review

5
They treat you as an individual person and are always very helpful. Reviewed on: 26th September 2023

Darlington Building Society Branch Review

5
Love coming into the Redcar branch, always friendly and smiling. Reviewed on: 14th September 2023

Darlington Building Society Branch Review

5
I have been with Darlington Building Society for many years and have always been happy and received good in branch service. Reviewed on: 25th August 2023

Honest opinion

5
Very honest with advice and very pleasant mortgage advice. Thank you very much for your help. Reviewed on: 25th August 2023

Mandy Wilson kicks ass!

5
As stated above she also rocks! Rock on Mandy Wilson, rock on! Reviewed on: 9th August 2023

Great people; poor IT.

3
Mortgage offer made with incorrect product details. Potentially costly error to my partner and I. Reviewed on: 9th August 2023

good service

4
offer mortgages for older people ideal for me and my farther. Reviewed on: 7th August 2023

Darlington Building Society Branch Review

4
Have used Darlington for several years for our mortgage through 313 financial had no issues. Reviewed on: 31st July 2023

Darlington Building Society Branch Review

5
I found the advisor most helpful and informative. Reviewed on: 31st July 2023

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