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Darlington Building Society: Mortgages reviews

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4.82
Based on 957 reviews, last reviewed 26th Apr 2026
136% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

From the initial application to completion was just... From the initial application to completion was just about 6 weeks Reviewed on: 26th April 2026
B j's avatar
B j

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (957)

Pleasure To Deal With!

5
I work in the industry and wish everyone was like The Darlington. Happy team, helpful and everyone always sounds welcoming over the phone. Nothing has been too much trouble, they set up my mortgage and also helped me port furtherdown the line. Reviewed on: 25th October 2023
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DBS Verified Member

Amazing mortgage experience

5
Myself and my partner was assigned Rebecca Russell as our mortgage advisor at Darlington Building Society. We are first time buyers, and initially had concerns over potentially not getting accepted for a mortgage due to my partners credit history and default payments. Rebecca listened to our concerns, was patient and provided the best advice considering our circumstances. She took our word for face value, and guided us through each part of the mortgage process. I could not recommend Rebecca enough, especially to anyone that is in a similar position to us. She is great at her job - we did not feel like we were being judged at all, she is extremely professional. Because of our experience with Rebecca, I would recommend Darlington Building Society to anyone. Reviewed on: 24th October 2023
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DBS Verified Member

Satisfied customer

5
Very helpful responsive staff, queries dealt with promptly Reviewed on: 19th October 2023
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DBS Verified Member

Quick, friendly and helpful

5
Ann was very helpful and explained everything thoroughly. Reviewed on: 19th October 2023
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DBS Verified Member

263 Trimdon Ts58tl

5
Rebecca showed excellent market and mortgage knowledge and advised accordingly. Couldn’t fault anything! Thanks Reviewed on: 9th October 2023
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DBS Verified Member

I can not fault the service, all questions are satis actorily answrsed which is why i am so pleased.

5
Happy to stay with Darlington. All staff had been very pleasant and as an Society my experience was all positive. Thank you Reviewed on: 27th September 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
They treat you as an individual person and are always very helpful. Reviewed on: 26th September 2023
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Verified Member

Darlington Building Society Branch Review

5
Love coming into the Redcar branch, always friendly and smiling. Reviewed on: 14th September 2023
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Verified Member

Darlington Building Society Branch Review

5
I have been with Darlington Building Society for many years and have always been happy and received good in branch service. Reviewed on: 25th August 2023
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Verified Member

Honest opinion

5
Very honest with advice and very pleasant mortgage advice. Thank you very much for your help. Reviewed on: 25th August 2023
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DBS Verified Member

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