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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.77
Based on 965 reviews, last reviewed 30th Jun 2026
68% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

10/10 service Very easy to speak to customer services. Provided with the right mortgage with ease Reviewed on: 30th June 2026
G H's avatar
G H

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (965)

Satisfied customer

5
Very helpful responsive staff, queries dealt with promptly Reviewed on: 19th October 2023
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DBS Verified Member

Quick, friendly and helpful

5
Ann was very helpful and explained everything thoroughly. Reviewed on: 19th October 2023
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DBS Verified Member

263 Trimdon Ts58tl

5
Rebecca showed excellent market and mortgage knowledge and advised accordingly. Couldn’t fault anything! Thanks Reviewed on: 9th October 2023
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DBS Verified Member

I can not fault the service, all questions are satis actorily answrsed which is why i am so pleased.

5
Happy to stay with Darlington. All staff had been very pleasant and as an Society my experience was all positive. Thank you Reviewed on: 27th September 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
They treat you as an individual person and are always very helpful. Reviewed on: 26th September 2023
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Verified Member

Darlington Building Society Branch Review

5
Love coming into the Redcar branch, always friendly and smiling. Reviewed on: 14th September 2023
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Verified Member

Darlington Building Society Branch Review

5
I have been with Darlington Building Society for many years and have always been happy and received good in branch service. Reviewed on: 25th August 2023
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Verified Member

Honest opinion

5
Very honest with advice and very pleasant mortgage advice. Thank you very much for your help. Reviewed on: 25th August 2023
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DBS Verified Member

Mandy Wilson kicks ass!

5
As stated above she also rocks! Rock on Mandy Wilson, rock on! Reviewed on: 9th August 2023
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DBS Verified Member

Great people; poor IT.

3
Mortgage offer made with incorrect product details. Potentially costly error to my partner and I. Reviewed on: 9th August 2023
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DBS Verified Member

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