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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.76
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

Review of mortgage at end of fixed term.

5
Excellent service on initial contact with your representative Mandy. Reviewed on: 8th June 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Enjoy local service with staff to communicate with face to face cant see any area to improve. Reviewed on: 31st May 2023
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Verified Member

Darlington Building Society Branch Review

5
Digital signature instead of paper would be easier and save time. Reviewed on: 31st May 2023
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Verified Member

Darlington Building Society Branch Review

5
I like the personal touch, availability of staff. The application form however is far too general if applying for additional loan too many irrelevent sections, suggestion for a new form for additional loans only. Reviewed on: 31st May 2023
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Verified Member

Darlington Building Society Branch Review

5
Nothing easy to deal with friendly and efficient. Reviewed on: 31st May 2023
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Verified Member

Darlington Building Society Branch Review

5
Mandy Wilson was absolutly fantastic on the way she helped me on the phone 5* for her. Reviewed on: 31st May 2023
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Verified Member

Darlington Building Society Branch Review

5
I found the advisor most helpful and informative. Reviewed on: 31st May 2023
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Verified Member

Darlington Building Society Branch Review

5
Enclose duplicate documentation IE: customer copy. Reviewed on: 31st May 2023
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Verified Member

Thanks darlington

5
I had a morgage review with Paula on Friday 26,I wad very unsure were to go and what to expect,Paula from Darlington building society help me through. Thanks again Reviewed on: 27th May 2023
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DBS Verified Member

mortgage review

5
first class ,understood the situation immediately i was in and wanted to help Thank you Reviewed on: 23rd May 2023
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DBS Verified Member

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