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Darlington Building Society: Mortgages reviews

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4.82
Based on 957 reviews, last reviewed 26th Apr 2026
136% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

From the initial application to completion was just... From the initial application to completion was just about 6 weeks Reviewed on: 26th April 2026
B j's avatar
B j

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (957)

Darlington Building Society Branch Review

5
Always excellent service, rates etc happy over the past years- this continues to date Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
Originally came through a broker but have remortgaged twice directly at term end- very simple and clear very friendly staff. Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
Explained everything and was very polite and friendly. Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
So easy to Remortgage, always excellent customer service. Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
If you had an online progress tracker or portal, so I could see the application progress without having to keep asking Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
I think now we should be able to have face to face appointments Reviewed on: 28th February 2022
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Verified Member

Darlington Building Society Branch Review

5
I like that I was advised correctly on how to obtain my mortgage Reviewed on: 28th February 2022
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Verified Member

Darlington Building Society Branch Review

5
Personal approach Genuine friendly service Reviewed on: 28th February 2022
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Verified Member

Darlington Building Society Branch Review

5
I like the face that this is a local building society and I am always kept updated about my mortgage Reviewed on: 28th February 2022
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Verified Member

The best in the business

5
Fantastic service every time wouldn’t give anywhere else for mortgage or savings Amazing friendly staff and fantastic service Reviewed on: 18th January 2022
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Michelle

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