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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.76
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

Darlington Building Society Branch Review

5
Very helpful M. assistant. Polite informative and allowed me the information to make a suitable choice for me Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
I like the friendly knowledgeable staff on the phone. I like being able to deal direct or via a mortgage broker. I like the links with Durham- my fathers home. Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
I like that there is always good notice and good range of products for us to choose from. Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
Always excellent service, rates etc happy over the past years- this continues to date Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
Originally came through a broker but have remortgaged twice directly at term end- very simple and clear very friendly staff. Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
Explained everything and was very polite and friendly. Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
So easy to Remortgage, always excellent customer service. Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
If you had an online progress tracker or portal, so I could see the application progress without having to keep asking Reviewed on: 31st March 2022
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Verified Member

Darlington Building Society Branch Review

5
I think now we should be able to have face to face appointments Reviewed on: 28th February 2022
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Verified Member

Darlington Building Society Branch Review

5
I like that I was advised correctly on how to obtain my mortgage Reviewed on: 28th February 2022
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Verified Member

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