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Darlington Building Society: Mortgages reviews

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4.83
Based on 907 reviews, last reviewed 1st Dec 2025
72% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Paula Marshall provided an excellent service, she re... Paula Marshall provided an excellent service, she responds to calls and messages promptly and couldn't be any more helpful Reviewed on: 1st December 2025
Niki's avatar
Niki

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (907)

Great staff and great service

5
Darlington Building Society considered us when others wouldn’t due to my partners line of work. Thanks to them we were able to purchase our dream home. Reviewed on: 2nd February 2021
Cp12's avatar
Cp12

Mortgage review

5
Everyone was helpful and excellent service Reviewed on: 31st January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Streamlined process, very straightforward easy to interpret mortgage choices Reviewed on: 29th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
We found a bit frustrating that we had to wait for a call back. We understand this is probably due to Covid 19 but still frustrating when time is limited. Reviewed on: 28th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Request for information reguarding re-mortgage were a list "piecemeal" why not request all likely information early on and all together, as much as possible. Reviewed on: 28th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The service and knowledge shown by my advisor Ann was accurate, very helpful and made the process easy to understand. She was patient and made every effort to get the best deal possible with regards to personal finances and circumstances Reviewed on: 27th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Staff were always happy to answer any questions I had Reviewed on: 27th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Easy to talk to and prompt with any replies Reviewed on: 26th January 2021
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Mortgage customer

Mortgage review

5
The ability to make ad hoc mortgage repayments more frequently Reviewed on: 26th January 2021
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Mortgage customer

Amazing Building Society

5
Always receive wonderful customer service from DBS and have been a member for years. Wouldn’t go anywhere else for saving my money! Reviewed on: 26th January 2021
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aswainston

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