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Darlington Building Society: Mortgages reviews

4.84
Based on 879 reviews, last reviewed 29th May 2025
1212% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

My mortgage advisor was very personable and helpful... My mortgage advisor was very personable and helpful but would have liked to have met face to face in the first instance. Reviewed on: 29th May 2025
John Y's avatar
John Y

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo

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Darlington Building Society Mortgages reviews (879)

Mortgage branch review

5
Difficult time to judge as a business due to Covid 19 restrictions Reviewed on: 12th October 2020

Mortgage branch review

5
Can never get hold of anyone on the phone - long message but not called back. Suggest manning the phone lines :-) Reviewed on: 6th October 2020

Mortgage review

5
Personal service and being able to ask for a balance and discuss your mortgage is a real plus. Three days Reviewed on: 25th September 2020

Excellent

5
Spoken to Cheryl Allen who was very professional and very helpful. When undertaking things off this nature we have many questions and she has helped me all the way. It is nice and rare to get this kind of service Andy Reviewed on: 24th September 2020

Mortgage review

5
Very straight forward "product switch" Reviewed on: 21st September 2020

Mortgage review

5
Good service, will ring at a time to suit us, knowledgeable staff, friendly staff Reviewed on: 19th September 2020

Service was excellent

5
From start to finish service given by Cheryl Allan has been friendly and extremely helpful. Reviewed on: 18th September 2020

Mortgage review

5
Due to the current situtation, excellent customer service with review of mortgage via telephone Reviewed on: 17th September 2020

Mortgage review

5
When sending new mortgage offers to customers that are coming to the end of their deal, please include what the new monthy payment will be for each option deal (at the time) Reviewed on: 14th September 2020

Mortgage review

5
Service is always prompt. Uk based staff Reviewed on: 11th September 2020

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