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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
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Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (942)

Mortgage review

4
Being returned the opportunity to take out this mortgage is of great benefit. A good prodoct. Thank you. Reviewed on: 18th July 2020
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Mortgage customer

Mortgage review

5
Staff very friendly, always willing to help Reviewed on: 17th July 2020
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Mortgage customer

Mortgage review

5
"James Leighton" carried out the negotiations and our direct contact has been minimal but we have no complaints. Indeed, we are really pleased with everyhing to date. Reviewed on: 15th July 2020
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Mortgage customer

Mortgage review

5
A very helpful and convivial communication with my adviser, Ann Martin to bring me to the stage in finality of my application for which I am very thankful and relieved Reviewed on: 30th May 2020
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Mortgage customer

Mortgage review

5
Very efficient service, quick and helpful Reviewed on: 29th May 2020
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Mortgage customer

Barnard Castle branch review

5
Helpful information couldn't do better Reviewed on: 15th April 2020
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Barnard Castle branch customer

Mortgage review

5
Darlington made our home purchase possible. Overcame obstacles of age, citizenship, foreign currency. Thank you. Reviewed on: 19th March 2020
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Mortgage customer

Mortgage review

5
We like the fact that individual applications for a mortgage are considered when circumstances are a little bit different from an average request. In our case, we are a little more mature! Reviewed on: 18th March 2020
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Mortgage customer

Mortgage review

4
Cheryl the mortgage advisor was brilliant in explaining mortgage procedure. Have not given higher score because not satisfied with conveyancy and valuation fee Reviewed on: 17th March 2020
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Mortgage customer

Mortgage review

5
Kept well informed through the mortgage process. Helpful and friendly staff Reviewed on: 12th March 2020
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Mortgage customer

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