Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.84
Based on 905 reviews, last reviewed 28th Oct 2025
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Mortgage Adviser (Paula) answered all of my questions. Mortgage Adviser (Paula) answered all of my questions and provided extra and relevant information. After speaking with her, I feel confident regarding... Read more Reviewed on: 28th October 2025
Bob Wellsted's avatar
Bob Wellsted

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo
Visit provider site Read all reviews Write a review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Mortgages reviews (905)

Mortgage Advisers

5
Darlington Building Society have the best Mortgage advisers. They are friendly, very professional and they are very knowledgeable. They are very helpful, especially being a First time buyer, they go through everything carefully to make sure you understand, I couldn’t fault them. Excellent customer service by all. Reviewed on: 12th November 2019
Emma's avatar
Emma

Mortgage branch review

5
No complaints. Process satisfactory Reviewed on: 6th November 2019
Mortgage branch customer's avatar
Mortgage branch customer

Mortgage branch review

5
Getting through was problematic, however used email which did the trick. 'Moneymatters' consider you efficient Reviewed on: 5th November 2019
Mortgage branch customer's avatar
Mortgage branch customer

Making Complex Cases Simple

5
A great criteria that really helps with those complex cases. A BDM team who consistently go over and above to support their broker partners & a head office team who work tirelessly to get cases through to offer. Reviewed on: 5th November 2019
Chris Blewitt's avatar
Chris Blewitt

The best!

5
Individual underwriting at its finest. Reviewed on: 5th November 2019
Tanya's avatar
Tanya

Great service for a complex case

5
Their intermediary team have been a great support in helping me with a very complex case. A delighted Broker and a delighted customer. Reviewed on: 4th November 2019
Jamie's avatar
Jamie

Mortgage review

5
Went through a 3rd party so only recently had direct contact with Darlington. Everyone we have spoken to have been really friendly and patient - a lovely experience - mortgages are stressful so very nice to hear a friendly voice. Reviewed on: 25th October 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I can't thank Darlington Building Society enough for giving us the mortgage and I feel nothing could be better right now. Thank you. Reviewed on: 24th October 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Arranging the mortgage went through very smoothly and your staff were very helpful Reviewed on: 22nd October 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Easy over the phone application. Quick decision and offer. Advice for best value product Reviewed on: 20th October 2019
Mortgage customer's avatar
Mortgage customer

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill