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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.87
Based on 3,719 reviews, last reviewed 26th Feb 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

review of existing accounts Counter staff did a very efficient service on moving savings/ISA into updated accounts as requested by myself Reviewed on: 26th February 2026
Mr GEORGE FREDERICK HISCOX's avatar
Mr GEORGE FREDERICK HISCOX

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
Visit provider site Read all reviews See your review

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3719)

Review of the Dudley Building Society, Savings:

In branch service review

5
Brilliant service as normal. Go out of their way to please customers. Reviewed on: 26th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Close to home very helpful staff. Reviewed on: 20th August 2025

In branch service review

5
Great service backed up with product knowledge. Reviewed on: 20th August 2025

In branch service review

5
Convenient comfortable premises, friendly professional knowledgeable staff. Reviewed on: 20th August 2025

In branch service review

5
Prompt information service, good local access. Reviewed on: 20th August 2025

In branch service review

4
Very useful and friendly Perton staff. I feel we should be informed when an account similar to ours but pays better interest becomes available. Reviewed on: 20th August 2025

In branch service review

5
Kerry explained options for our savings, very clearly. Reviewed on: 20th August 2025

Initial enquiry by telephone caught you at a busy time.

3
I felt my initial enquiry by telephone caught you at a busy time, and the conversation seemed rushed. My passbook was sent to an address with one character missing from the postcode, so had to be re-issued - my postcode on my handwritten application form was quite clear. Reviewed on: 16th August 2025
J M's avatar
J M

In branch service review

5
Come to open and ISA fixed rate. Tracy was extremely informative. I also moved and closed another account into the same ISA with Tracy's Help. Reviewed on: 15th August 2025

In branch service review

5
Very good experience, efficient, professional and knowledgeable about products. Reviewed on: 15th August 2025

In branch service review

5
I wouldn't change anything the staff are most helpful. Reviewed on: 15th August 2025

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