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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,755 reviews, last reviewed 18th Jun 2026
33% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Local branch within walking distance and open six da... Local branch within walking distance and open six days a week. All staff are very friendly and efficient and give advice if asked. Very helpful. Reviewed on: 18th June 2026
Josephine M's avatar
Josephine M

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3756)

Dudley Building Society Branch Review

5
Quickly able to sort out any issues and sort out any questions I had - very knowledgeable and great customer service. Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
Brenda was very friendly and efficient, completed my ISA transfer to move account in a timely manner. Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Useless

1
I tried to open a new account but Dudley declined. Although I am an existing member, lived at the same address for decades and have had the same bank account for decades they say they cannot prove my identity. Maybe some staff training would help? Reviewed on: 21st June 2023
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Fair, Reasonable and Competitive

5
Always found them very transparent, helpful, and supportive. Reviewed on: 19th June 2023
Verified Member Dudley BS's avatar
Verified Member Dudley BS

First Class Service

5
I have found Dudley BS to be helpful and competant and offer good rates . No problems at all . Have had trouble with other BSs . Dudley is a small b.s. but gives excellent service even to savers who do not live locally , unlike some other BSs who restrict services to a local areas. Pleased I discovered the Dudley . Reviewed on: 19th June 2023
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Savings for Aus.

4
Everyone I have dealt with in the Dudley building Society has been helpful, kind, and supportive. They are always happy to help Reviewed on: 19th June 2023
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Building Society Branch Review

2
My brother has the same initials like mine and you disobeyed instructions. My brother opened the letter and saw my details. Reviewed on: 19th June 2023
Verified Member's avatar
Verified Member

Telephone Customer Service

5
Contacted Dudley BS regarding a maturing ISA. very accurate and succinct information provided on my specific question regrading interest and also options to reinvest. Reviewed on: 5th June 2023
Stephen Barlow's avatar
Stephen Barlow

Dudley Building Society Branch Review

5
There is nothing I could possibly think of to improve your service. Reviewed on: 27th May 2023
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
All staff are lovely. They were great when I moved house in April 2022. Reviewed on: 27th May 2023
Verified Member's avatar
Verified Member

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