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Elephant Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 3.31 (70 reviews)

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3.01

Based on 70 reviews, last reviewed 23rd Oct 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

39%

20%

31%

Latest highest rating:

5

Low cost and easily accessible advice Low cost and easily accessible advice Reviewed on: 5th September 2024

Latest lowest rating:

1

Absolutely scammers! Absolutely scammers! 1.5 years after opening a claim this insurer still haven't fix my car and the vehicle is left on the street non driveable! The c... Read more Reviewed on: 23rd October 2024

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About this product

When looking for a new car insurance policy, checking customer reviews can help you gain insight into the prospective company and its policies. At Smart Money People, we collect Elephant car insurance reviews to help you do just that! Find out what genuine policyholders have to say about their experiences with Elephant.

Elephant was founded in 2009 and is a subsidiary of Admiral Group plc. Comprehensive cover with Elephant comes with a wealth of benefits as standard, including a courtesy car, sports equipment cover and windscreen repair. Elephant also provides policies for couriers.

What's most important to you in a car insurance policy? Perhaps you need short term cover to drive in Europe included in your policy? Or perhaps you want the extra peace of mind that comes with personal injury cover, or keycare cover? Whatever your needs, check out our Elephant car insurance reviews left by genuine customers to see how well they’ve rated their policies.

Have you had a car insurance policy with Elephant? Share your honest experience with our Smart Money People community. Why did you choose Elephant insurance, and were you happy with them as an insurer? Did you have to make a claim, and if so, how well was it handled? Did you use any of the features of Elephant’s smartphone app? Leave an Elephant car insurance review today. Together, we can help people like you make better decisions.

Elephant Insurance Car Insurance reviews (70)

Review of the Elephant Insurance, Car Insurance:

DO NOT USE ELEPHANT INSURANCE!!!!

Having so much issues starting claim...to courtesy vehicle...they always right...so don't waist your money,time and nerves... Reviewed on: 18th January 2024

Great service

I’ve had our family fleet insured with elephant and it was hassle free to get the insurance in place and they don’t charge to put a personalised registration on at any time mid policy. Win win. Reviewed on: 5th July 2019

Customer since 2009

Customer since 2009! Today I had the absolute pleasure of speaking to Clint at Elephant Car Insurance about my yearly Insurance renewal. He managed to deal with every question and query I had with such an upbeat attitude. I have always had such a good customer service experience with Elephant but Clint went above and beyond to make my experience this time the best it has ever been. Elephant have always been able to better any quote I have had and it sure pays off to be a loyal customer! Highly Recommend! Reviewed on: 25th May 2019

Great customer service

After dealing with a number of insurers in 1 day in my search for a policy I was impressed with the customer service at Elephant. Callum was very easy to speak to and answered all the questions I had. That level of service is what I would expect from all insurers but I was surprised to find that most were rubbish at answering basic questions. Reviewed on: 31st December 2018

Cheapest insurance by far

I had to change my address and most companies were giving me quotes of £95 per month, however I changed my address with elephant and they only upped my monthly premium slightly to £65 Reviewed on: 23rd September 2018

Crooks

Don’t ever have an accident with Elephant cover!!! my car was written off through no fault of my own and the standards of support and service are abysmal, please pay an extra few quid and go elsewhere. Even the police were disgusted by the treatment we have received. Reviewed on: 23rd August 2018

Excellent Service

I recently had a broken windscreen thanks to a stone flying across the motorway and smacking my car. I had all sorts of issues arranging the repair with the windscreen repair company, but Elephant pushed it through and removed all the roadblocks to making it happen. 10/10 Reviewed on: 18th July 2018

Scammers

Avoid this company, poor customer service, dishonest practises. Reviewed on: 15th May 2018

beware, stay away

Very bad experience with the insurer. After not renewing my insurance charged me £80 without my knowledge. Never ever again with elephant. Reviewed on: 15th May 2018

Great company been with them for over 6 years

Had my car insurance with elephant since I learnt to drive! Best rates and they offer great discounts when you have been with them each year Reviewed on: 14th January 2018

Didn't pursue other party for payment when they were at fault

Traffic collision and the other party drove off without stopping. Went to the police to get details with registration plate. Insurer didn't continue to pursue the other party and the other party denied all knowledge of the event. Didn't get a penny and my car was written off. Reviewed on: 27th October 2017

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