Your Endsleigh Reviews (1385)
Customer service is excellent and costs are very competitive.
Friendly staff on phone and answered quickly. The website is easy to see documentation and to renew the policy. No pressure selling. I haven’t claimed on it .
Reliable and straightforward
While my policy is more expensive than some other on the market, I think it's worth it's worth it for the comprehensive coverage, clear communication and good customer service! Endsleigh has definitely given me peace of mind.
Beware Extortionate Fees!!!
Cancelled my policy with almost 6 months left to run on it and had made no claims, as sold car and wasn't getting another one. Was told that I had £89 to be returned but they would be charging me £75 cancellation fee!! Terrible company, would never u...
Read more Cancelled my policy with almost 6 months left to run on it and had made no claims, as sold car and wasn't getting another one. Was told that I had £89 to be returned but they would be charging me £75 cancellation fee!! Terrible company, would never use again, and advising all my friends and family not to use them as well!!
Would give 0 stars if possible.
Would give 0 stars if possible. Have had contents insurance with Endsleigh for 1 year at a cost of roughly £4.99 a month. In the past week I have had an email from them and their credit provider stating my policy has renewed at £10.17 a month (more t...
Read more Would give 0 stars if possible. Have had contents insurance with Endsleigh for 1 year at a cost of roughly £4.99 a month. In the past week I have had an email from them and their credit provider stating my policy has renewed at £10.17 a month (more than double).
I've called their customer service team this afternoon to cancel and was quite simply blackmailed.
I could either pay £26+ to cancel the policy I had renewed without knowing or look at a cheaper renewal with them for another year.
Endsleigh have no proof of receipt of an email or letter confirming they have made me aware of the increase in cost so how can these methods be used as suitable notice. If a letter carries such important details is should be sent via signed for post.
I've now paid the £26+ to leave Endsleigh out of principle if nothing else. DISGUSTING SERVICE
Renewed yearly policy without consent then charged additional cancellation fees
They renewed my policy without consent even though I was no longer covered and no longer wished to maintain a policy with them - and had stated that clearly to their customer support. Then charged an additional cancellation fee to cancel a policy on...
Read moreThey renewed my policy without consent even though I was no longer covered and no longer wished to maintain a policy with them - and had stated that clearly to their customer support. Then charged an additional cancellation fee to cancel a policy on which I'd never claimed and wasn't even covering me any more.
Gadget policies
The fact that gadget insurance needs to be less than 3 years only was not made clear to me. Despite the fact that I have been with Endsleigh for 4 years I have paid a full year for insurance that was totally void.
Without a doubt, the best place to stay with
Had a lot of fun and made new and close friends. Lots of fun
Great service !
Endsleigh was Easy to take out and renew, which was good because being a student living independently for the first time I was unsure as to how to take out insurance for my laptop but the website was easy to use and the process was simple. Was also...
Read moreEndsleigh was Easy to take out and renew, which was good because being a student living independently for the first time I was unsure as to how to take out insurance for my laptop but the website was easy to use and the process was simple. Was also good value service that I can easily afford but allows me to not worry about the possibility of my laptop being broken or stolen. Everyone I came into contact with at endsleigh was friendly and helpful, great service !
life saver
well the worst thing,WHOOO! the screen cracked and i was incommunicado, who do you call ( NOT GHOST BUSTER) Ensleigh :),Phone back on track and working Hip Hip Hurray
Lovely kind service
I love being insured with endsleigh, extremely helpful and professional helping with any queries I have!! I’ve made a few changes to my insurance policy whilst with endsleigh and they have helped me every step of the way. I would recommend them to a...
Read moreI love being insured with endsleigh, extremely helpful and professional helping with any queries I have!! I’ve made a few changes to my insurance policy whilst with endsleigh and they have helped me every step of the way. I would recommend them to anyone!!
Easy to sign up and great cover
Very straight forward when I needed to make a claim. Good value for money.
helpful and quick
Used them in my second year of uni and was able to do so again into my placement year with ease and a single phone call
Price
I applied for my insurance and it was done and approved quickly. I once broke down and my insurance company sent someone out within 10mims. I’ve never had this experience before and I was very happy with it .
Fantastic customer service
Very patient and reassuring even with my many, many questions and gave me confidence that my belongings were protected. They took the time to make sure I understood my policy and were very friendly.
Easy to deal with, quick, helpful
Very good company to deal with, extremely easy and helpful when it comes to changing contracts etc.
Laptop Disaster
My first week of Uni i threw a glass of water over my laptop! We thought the halls insurance covered it but no. So i took out insurance with you and have piece of mind.
Keep to their word AND affordable!
Replaced my phone in 24 hours after claim approved, which was only a few hours! Insurance still cheeper than I can find anywhere else
Excellent customer service
Great customer service and excellent product.
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