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first direct: Current Account reviews

Name: Current Account
Rating: 4.73 (1489 reviews)

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4.73

Based on 1,489 reviews, last reviewed 8th May 2026

20% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

I’ve had a really positive experience with First Dir... I’ve had a really positive experience with First Direct’s 1st Account. The account is simple to manage, with an easy-to-use app, reliable online banki... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

1 star is far too generous. 1 star is far too generous. First Direct sent an email asking me to provide another review even though i have been waiting for a working PIN since Fe... Read more Reviewed on: 8th May 2026

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About this product

The first direct 1st Account is a current account that can be opened in minutes.

If you’re eligible, you can get an interest free overdraft of £250. You won’t be charged debit card fees when spending abroad. If approved for an account, you’ll get a virtual card you can use straight away.

first direct 1st Account reviews help you find out what it’s really like to be a customer. If you’ve used first direct before, you can also leave a review and share your experience.

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first direct Current Account reviews (1489)

Free IBAN transfers

Already pleased with this account and now international transfers are free too. Reviewed on: 10th February 2018

been with them years

allways on phone if needed,great IT site Reviewed on: 10th February 2018

Excellent bank

Brilliant customer service, never any problems. Reviewed on: 10th February 2018

Excellent Service

Have been with FD for 20+ years and continue to be delighted by their excellent service at all times. Have and will recommend them. Reviewed on: 10th February 2018

First Direct - Perfection year after year

Cash machines on every corner (Post Office/HSBC), internet banking and telephone banking. The perfect company is there is such a creation. Reviewed on: 10th February 2018

First Class Service

Been with them since they first started, always excellent Customer Service, Voice ID Verification an added bonus. Reviewed on: 10th February 2018

Banking made easy

Having switched banks many times I’ve stuck with First Direct. I like the straightforward service especially the App for quick & easy money management Reviewed on: 10th February 2018

ALWAYS BEEN AMAZING

BEEN A CUSTOMER FOR ABOUT 20 YEARS NOW...NEVER HAD ANY PROBLEMS WHATSOEVER, CUSTOMER SERVICES ARE ALWAYS SO HELPFUL, FRIENDLY AND QUICK TO RESOLVE ISSUES. Reviewed on: 9th February 2018

Amazing

Wouldn't leave if you paid me - best service best products Reviewed on: 9th February 2018

Best online bank

Simple to use, everything can be done online but if needed telephone support, team available, friendly, professional and very helpful. Reviewed on: 9th February 2018

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