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first direct: Personal Loan reviews

View other first direct products
4.53
Based on 13 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
69%
See only 4 star reviews
23%
3 star
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
8%

Latest highest rating:

5

Their customer service app and ease of use is brilli... Their customer service app and ease of use is brilliant and offer a range of generous products Reviewed on: 17th April 2026
Charlie's avatar
Charlie

Latest lowest rating:

1

Very unhelpful Highly disappointed by the rate offered and by realising how disinterested they were in helping me out In a moment of difficulty where I was suffering... Read more Reviewed on: 30th June 2017
E. V. T.'s avatar
E. V. T.
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About this product

First Direct personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our First Direct personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a First Direct personal loan, we'd love you to write a quick review too.

first direct Personal Loan reviews (13)

Review of the first direct, Personal Loan:

Easy to apply for and funds given quickly

5
I needed a personal loan to consolidate some debt and they were helpful and efficient in assessing my needs and enabling me to get the loan I needed Reviewed on: 27th April 2020
Dale Askew's avatar
Dale Askew

Easy and Quick

4
Loans are quick and easy and you can pay back more than your monthly payment if you can. Reviewed on: 9th April 2018
Andrew Wyllie's avatar
Andrew Wyllie

Very unhelpful

1
Highly disappointed by the rate offered and by realising how disinterested they were in helping me out In a moment of difficulty where I was suffering the consequences of somebody dishonest and unlawful behaviour towards me, despite me having been a great customer always maintaining my payments up to date for 14 years. Reviewed on: 30th June 2017
E. V. T.'s avatar
E. V. T.

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