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first direct: Regular Saver Account reviews

4.83
Based on 138 reviews, last reviewed 23rd Jan 2026
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
2%
2 star
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0%
See only 1 star reviews
1%

Latest highest rating:

5

A happy customer for many years Having been a customer for many many years I have always received an excellent level of customer service from them, whether it is online or over the p... Read more Reviewed on: 23rd January 2026
Anita Ridgley's avatar
Anita Ridgley

Latest lowest rating:

1

Lack of customer service I switched to First Direct fulfilled all the requirements and received the switch reward. I opened the 7% saver account and began saving £300 every mo... Read more Reviewed on: 2nd May 2024
David's avatar
David

About this product

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

first direct Regular Saver Account reviews (138)

Review of the first direct, Regular Saver Account:

Excellent way to save to make your dreams a reality.

5
Excellent way to save to make your dreams a reality. Only wish you were able to save more per month Reviewed on: 12th April 2024

Great service

5
Great service when switched to current account and amazing interest rate on savings account Reviewed on: 19th November 2017

Easy way to save!

5
So easy to set up and save and end up with a nice little pot at the end of a year! Reviewed on: 15th November 2017

excellent rate from an excellent bank

5
I have used the regular saver for 3 years now each time my 12 months are up I Close the savings account and open another one moving the interest into another higher savings account which goes towards giving my daughter some spending money at uni. Reviewed on: 10th November 2017

first class friendly service. Quick and easy to speak to someone on the phone.

5
I save the maximum amount each month and the result is a nice reward once a year when my regular saver is complete. Reviewed on: 8th November 2017

first direct praise !

5
switched over ten years ago and will not change again - so YES I would and have - recommend to friends/family . I do mainly bank online , but sometimes call to clarify something or set up a savings account . They are always polite , professional , and friendly ! Cannot fault them . Reviewed on: 8th November 2017

Market Leading interest rate

5
5% interest on £300 a month. Easy to set up and you can start a new monthly saver as soon as the old one matures Reviewed on: 8th November 2017

Savings account

5
I have just opened a regular saver account and it was very easy to open. Reviewed on: 3rd November 2017

The best regular saver product out there

5
Used to be 6%, now 5%, but I cannot find anything to beat it. Also the £300 a month limit is higher than anyone else. Not good for stashing great wodges of money, but definitely good for saving up lumps of money for holidays, buy a car and other big things like that. Best of all, their customer service is the best I have seen from anyone, I actually like talking to them! Reviewed on: 6th September 2017

Very interesting

5
Good rate of interest and easy to set up without any hassle from overzealous sales pitch. Reviewed on: 19th June 2017

Fabulous customer service

5
They really go the extra mile and make you feel a valued customer Reviewed on: 9th June 2017

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