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First Response Finance: Car Finance reviews

Name: Car Finance
Rating: 4.95 (6928 reviews)

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4.95

Based on 6,928 reviews, last reviewed 20th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025

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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6928)

Review of the First Response Finance, Car Finance:

Speedy service

Most helpful people, everything fully explained, paid the dealer directly, app makes it easier to make payment, and check on balance. Reviewed on: 13th August 2021

Professional and very helpful.

Professional and very helpful. Always willing to try and help when you call them. I was worried I wouldn't get my car back on the road but did everything they could to help Reviewed on: 9th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 10th July 2025

Great company Great help

Due to the fact I had an iva on my credit history I was finding it hard yo get finance for a car at a reasonable rate. The agent at First Response Finance was very helpful and completely understood. After reviewing my financial situation all went through really well and easily. It had been several months since I'd finished paying off my iva. So it shouldn't have been a problem. But without the excellent help I wouldn't have my lovely Audi !!. So massive thank you. Reviewed on: 9th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 10th July 2025

Due to an personal experience I was left paying car...

Due to an personal experience I was left paying car finance on my own when my partner split from me she stopped paying and first response were amazing in helping me sort missed payments by her and were amazing helping me out to get back on track Reviewed on: 9th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 10th July 2025

Dem was easy to speak

Dem was easy to speak to I am happy with the car I get and the paperwork was very easy Reviewed on: 9th July 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 10th July 2025

I recently got a new car and this is my 3rd time now...

I recently got a new car and this is my 3rd time now getting a car through first response finance, each time been stress free and very helpful because choosing a new car can be stressful Reviewed on: 9th July 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 10th July 2025

Easy to set up finance

Easy to set up finance great service Reviewed on: 9th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 10th July 2025

Quick and easy process.

Quick and easy process.Firstly, I would like to say that when I was looking for car finance, I came across First Response Finance. It took only 45 minutes to complete the entire process and get the loan approved. Everything was managed through the First Response app, which made the process really easy, quick, and stress-free. Secondly, they are very flexible — for example, they allow some flexibility when it comes to missed payments. Customer service is also excellent, with quick and helpful responses. Reviewed on: 9th July 2025

Reply from First Response Finance Thank you for the four-star review! Response date: 10th July 2025

Great guys

Very easy to use - they make everything a breeze Reviewed on: 9th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 10th July 2025

I’ve had no problems with first response and my fina...

I’ve had no problems with first response and my finance repayments Reviewed on: 9th July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 10th July 2025

The support and understanding from the team are 2nd...

The support and understanding from the team are 2nd to none Reviewed on: 9th July 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 10th July 2025

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First Response Finance: Car Finance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

First Response Finance Car Finance reviews (6928)

Speedy service

Professional and very helpful.

Great company Great help

Due to an personal experience I was left paying car...

Dem was easy to speak

I recently got a new car and this is my 3rd time now...

Easy to set up finance

Quick and easy process.

Great guys

I’ve had no problems with first response and my fina...

The support and understanding from the team are 2nd...

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