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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Excellent customer service always willing to help an...

Excellent customer service always willing to help and advice Reviewed on: 30th April 2025

Reply from First Response Finance That's great to hear, thank you Chris! Response date: 30th April 2025

Fast simple process that had me driving my new car i...

Fast simple process that had me driving my new car in hours. Everything carried out on my phone as we drove home. Reviewed on: 30th April 2025

Reply from First Response Finance We’re happy that we could help you Ron! Response date: 30th April 2025

Fantastic and reliable

Fantastic and fast service! Applied for finance for my car and received efficient and friendly service! Couldn’t recommend these enough! Reviewed on: 30th April 2025

Reply from First Response Finance That's great to hear, thank you Sarah! Response date: 30th April 2025

Good service

Best experience easy talk or ask for help Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Jonas for the five-star review! Response date: 30th April 2025

A very efficient service

Everyone I spoke to was very helpful, the communication between staff in the same and different areas was excellent,the whole process was clear and well executed Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Rebecca for the five-star review! Response date: 30th April 2025

This is my second agreement I have had over the year...

This is my second agreement I have had over the years and the service I have received is the reason I will always return Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 1st May 2025

Very good customer service.

Very good customer service. Easy application Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

They where quick and helpful, answered all questions...

They where quick and helpful, answered all questions and gave me my first ever finance agreement on a motorbike. Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

Excellent

Very easy to apply for finance and staff are so helpful and are always there for any advice Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

Miracle Lenders!

I was struggling to find a lender but FRF came through for me and allowed me to get the car of my choice with along with a payment plan that suited me! I was so shocked. I couldn’t believe it. I am so happy with my car and I even had some issues with the car after buying it and FRF even sorted that out for me and made sure all repairs were made! Their customer service is excellent and everything I wanted got sorted out rapidly. They are amazing! Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

First Response Finance Car finance reviews (6931)

Great experience

Excellent customer service always willing to help an...

Fast simple process that had me driving my new car i...

Fantastic and reliable

Good service

A very efficient service

This is my second agreement I have had over the year...

Very good customer service.

They where quick and helpful, answered all questions...

Excellent

Miracle Lenders!

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