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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Excellent service

Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Made buying a car achievable for us

Made buying a car achievable for us Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Outstanding finance services

Quick finance check and I was accepted. Within a few days I had a car on finance, customer service is outstanding and always willing to help.. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

I've been with these for over 7yrs now and never had...

I've been with these for over 7yrs now and never had any problems or have a bad word to say about them. They have a very friendly and very good customer service and would happily do business with them again in the future. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Michael, we’re happy that we could help you! Response date: 1st May 2025

Best customer service

Very helpful and polite. Always willing to help Reviewed on: 29th April 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 1st May 2025

Highly recommended

Such a friendly and super fast service. Was really happy with everything and the contact I received from them was very efficient. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Tine! We hope you're happy with your new van/car/bike/vehicle. Response date: 1st May 2025

They were the best provider!

Needed car finance and this company was able to tick all the right boxes and provide the best service! Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

They have helped me from the beginning when I didn't...

They have helped me from the beginning when I didn't think I could get finance it was a very smooth process Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 30th April 2025

Amazing company and very helpful.

Amazing company and very helpful. Highly recommend. The best . Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you Michael! Response date: 30th April 2025

Very happy with everything from start to end highly...

Very happy with everything from start to end highly recommend Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you Lee! Response date: 30th April 2025

Very fast and reliable,helpful throughout process

Very fast and reliable,helpful throughout process Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Marty! We hope you're happy with your new vehicle. Response date: 30th April 2025

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