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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Great company very friendly and quik with getting my...

Great company very friendly and quik with getting my finance sorted for my car Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Griffiths! Response date: 30th April 2025

Best company to deal with

Iv been using first response for car finance since 2007 and they have been superb an i would highly recommend them . Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Andrew! We hope you're happy with your vehicle. Response date: 30th April 2025

First response finance gave me a finance after I was...

First response finance gave me a finance after I was already with a different finance company after crashing my car, they even dropped the price of my finance to what I could afford they was so helpful Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 30th April 2025

My experience with first response was seamless from...

My experience with first response was seamless from the beginning up until driving my car away! They pay attention to detail and ensure you have an amazing experience. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Amida! Response date: 30th April 2025

Me and my husband have finance with yous a brilliant...

Me and my husband have finance with yous a brilliant company to deal with Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Easy application.

Easy application. Decision came back straight away and the price was as I expected plus as I’m weekly paid it’s taken every week on payday. So a massive bonus there for me too Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Kev! Response date: 30th April 2025

Very efficient

Everything just seemed quick and sorted within an hour. Very easy and efficient. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Wayne for the five-star review! Response date: 30th April 2025

Great whenever I contact and really helpful when sta...

Great whenever I contact and really helpful when starting my finance agreement. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you James for the five-star review! Response date: 30th April 2025

Very helpful

I had issues with the first vehicle I purchased and the team at First Response help me through the entire situation and help me get the right car for me. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Stacy! Response date: 30th April 2025

fantastic experience.

fantastic experience. fantastic staff. so helpful when i was in a very difficult situation Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Cassidy! Response date: 30th April 2025

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