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First Response Finance: Car Finance reviews

Name: Car Finance
Rating: 4.95 (6928 reviews)

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4.95

Based on 6,928 reviews, last reviewed 20th Dec 2025

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025

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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6928)

Review of the First Response Finance, Car Finance:

Good experience

Was good explanined everything went through all the details ECT Reviewed on: 12th May 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 13th May 2025

Award winning company

Perfect system very helpful customer service Reviewed on: 8th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025

Was offered a loan for a car when others wouldn’t as...

Was offered a loan for a car when others wouldn’t as they took the time to actually speak to me in person. Reviewed on: 8th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025

Excellent experience cannot fault them will use again

Excellent experience cannot fault them will use again Reviewed on: 8th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025

Professional, supportive and dedicated team always w...

Professional, supportive and dedicated team always wants to help you for the best issues, and works out the best around your needs. Reviewed on: 8th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025

I have purchased a van and I had troubles only .

I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of the filters were changed . I wish I never chose them . Reviewed on: 8th July 2025

Reply from First Response Finance Hi, I'm really sorry to hear this! If you get in contact with our Customer Experience team they'll be able to discuss this further with you and let you know the options available - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 11th July 2025

They were very helpful in changing my payment date t...

They were very helpful in changing my payment date to a later one due to change in jobs also very quick response time Reviewed on: 8th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025

Helping during hard times..

When I came against a little hardship and struggled customer services had a can do attitude and went then extra mile , above and beyond if you like and could not do enough to help me so I could get back on my get regarding making payment I can’t thank thenm enough Reviewed on: 8th July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 11th July 2025

Good customer service, prompt responses.

Good customer service, prompt responses. Reviewed on: 8th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025

Brilliant experience from start to finish

Brilliant experience from start to finish. The process was quick, clear, and stress-free. The team was helpful, non-judgmental, and got me approved when others didn’t. Highly recommend! Reviewed on: 8th July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 11th July 2025

I've been with them for many of years and they have...

I've been with them for many of years and they have been amazing in sorting out finace for me Reviewed on: 8th July 2025

Reply from First Response Finance Thank you! Response date: 11th July 2025

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First Response Finance: Car Finance reviews

99% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

First Response Finance Car Finance reviews (6928)

Good experience

Award winning company

Was offered a loan for a car when others wouldn’t as...

Excellent experience cannot fault them will use again

Professional, supportive and dedicated team always w...

I have purchased a van and I had troubles only .

They were very helpful in changing my payment date t...

Helping during hard times..

Good customer service, prompt responses.

Brilliant experience from start to finish

I've been with them for many of years and they have...

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